ગોપનીયતા નીતિ

Last updated: 18/10/2026.

1. Scope. This Privacy Policy explains how Hadakiya Technologies Pvt Ltd ("we", "us") collects, uses, discloses and protects your personal information when you use Hadakiya Brothers, in compliance with the Digital Personal Data Protection Act 2023 and SPDI Rules under the IT Act 2000.

2. Data we collect.
  (a) Identity: name, mobile, email, date of birth.
  (b) Address: delivery addresses, pincode, geolocation.
  (c) Commercial: cart items, orders, payments, returns.
  (d) KYC (vendors): PAN, GSTIN, FSSAI, Aadhaar last-4, bank details, business documents.
  (e) Device: IP, user-agent, cookie identifiers, approximate location.

3. Purpose. Order fulfilment, KYC verification, fraud prevention, personalised recommendations, service communications, legal compliance (GST / TCS filings).

4. Legal basis. Performance of contract, legal obligation, legitimate interest, and your explicit consent for marketing.

5. Sharing. With vendors (minimum needed to fulfil the order), with logistics partners (name + phone + address), with payment gateways (minimum needed), with Indian regulators under compulsion of law.

6. Retention. We retain personal data for the duration of your relationship with us plus 8 years after the last transaction (tax / GST archive requirement).

7. Your rights (DPDP Act 2023). You may request access, correction, erasure, and withdrawal of consent at any time via support@hadakiya.com. We will respond within 30 days.

8. Children. The Platform is not intended for persons under 18. We do not knowingly process the data of minors.

9. Security. Industry-standard encryption at rest and in transit, OTP-based authentication, hashed passwords, audit logs on every mutation, role-based access control.

10. Cookies. We use essential, functional and analytics cookies. You may disable non-essential cookies via your browser settings.

11. Grievance Officer. Email support@hadakiya.com with subject "Privacy Grievance". Reply within 15 days.

12. Updates. Policy changes will be notified via email and in-app notice.

પ્રશ્નો? ઈમેલ કરો support@hadakiya.com અથવા કોલ કરો +91-99999-99999.